Take a name and an ID number, Perla’s story part 1…

I met with Perla today…

She is a homeowner in trouble! Three months after a diagnosis of colon cancer she lost her beloved husband. After the devestating loss of her husband, Perla faced another challenge that may as well have been as tough as the diagnosis of cancer. Perla was losing her home. Like many homeowners that are in trouble, Perla decided to consult a law firm to help her modify her home loan. Last June she paid 4,000 dollars to a law firm to help. The very same law firm who said they could stop the predatory lender aka the bank quickly turned into a predator themselves.

When I sat down with Perla as part of a community outreach program to help her communicate with the Loss Mitigation dept. It was apparent the lawfirm was not working in her best interest. We found out that the law firm had indeed faxed the paperwork (hardship package) to the appropriate department. However, IT WAS MOSTLY BLANK!

After two hours of communication between Perla, the Loss Mitigatgion department and myself, we were able to negotiatie an extension so Perla could the package sent to her home address and get some time to fax to the 800 number. I will keep this blog updated with Perla and her story.

If you are having problems with your home loan or feeling that the process is never ending, there are outreach programs that can help troubled homeowners navigate the waters. There are now rules and regulations that now protect homeowners.